Airbnb will launch its travel agent in early 2027

Brian Chesky says trip planning needs more than a chat box, so Airbnb is building its own interface.

Airbnb plans to release an AI travel agent in the first half of 2027, the company said in its third-quarter shareholder letter. The agent will not be a conventional chatbot. It will compose maps, photos, comparisons, calendars, and itineraries around a traveler's question, an approach CEO Brian Chesky described as "a little bit like generative UI."

Chesky argues that general-purpose agents are fine for reservations and scheduling but poor at the browsing and anticipation that make travel enjoyable. Airbnb says 80% of travelers enjoy researching trips. Its agent will draw on nearly two decades of booking data and will handle changes, refunds, rebooking, and safety support after booking.

The announcement came with strong numbers: revenue rose 19% to $4.87 billion, and Airbnb raised its 2026 growth forecast. The agent is part of a wider push into services and experiences, and a test of whether a specialized interface can beat a general assistant.